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DOUBLE TAB TO ZOOM ON PHONE OR TABLET Acknowledgments for the Second Edition I’d like to express my deeply felt appreciation to the following people who helped this idea of a second edition become a reality: • Again, the folks at Redleaf Press, especially my tireless editors, Beth Wallace and David Heath, who make the magic happen. • y generous readers, whose e-mails and messages pushed me to think M harder and deeper about some of the ideas in the original book. • Participants in sessions around the country, who asked the right ques- tions at the right moments to keep me on my toes and push me to continue my own education. • big thanks to my kids for gifting me with three grandkids to love A and learn from. • A belated thanks to my daughter, Tatiana, who when reading the first draft of the first edition said, “Don’t you think the content would be easier for people to understand if you used some charts?” • And finally, I’d like to give a special acknowledgment to my colleague Isela Garcia, who for the last twenty years co-developed and co-tested many of the strategies you’ll find in this volume. Thank you to all. xiii COPYRIGHTED MATERIAL