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I 14 Introduction Teamwork Requires Good Communication and Directions There’s another teachable moment here. The written directions said one thing and the layout of the form implied another. Teamwork requires communicat- ing effectively and asking questions when you don’t understand. The directions you read and the visual implications of the form were different, confusing, and they set you up to fail. People often get frustrated by the actions or inactions of others. Do you help people succeed by communicating well? Or do you assume other team members will see what needs to be done and do it as you want? Good Communication for Those Giving the Directions Often others can’t do what is requested of them because they just don’t under- stand what is wanted. When other adults aren’t performing well or being good team players, you have to ask yourself these questions: i Was my communication effective, or did I set up people to fail? i Did I communicate at all or just assume the person would know what to do and how to do it? i Did I communicate in a variety of ways? i Did I give people a chance to ask questions to ensure they under- stood? winning ways Good Communication for Those Receiving the Directions Keep in mind that a winning team begins with you. Not understanding what you are supposed to do for the team isn’t an excuse for not performing. You can’t use old excuses like “Well, I didn’t know,” or “No one told me.” When you are working on a team, especially one that cares for children, you must take responsibility for doing things right, even if others get it wrong. i Don’t use excuses for inaction or incorrect action. i Act when you see that something needs to be done, even if no one asks you. i Ask questions if you don’t understand. i Don’t gauge how much work you should do by comparing yourself to others around you. Do your best regardless of their actions.